Resident Resource Guide

Access essential details every resident should know - from community guidelines to helpful contacts and important reminders that support confident, well informed living at Del Webb Nocatee.

In the event of a emergency, please call 911.

• FirstService Residential’s Customer Care Center:  866.378.1099
• Canopy Club Front Desk 904.436.5118
  • Email:  [email protected]
• Electric Utility Provider: FPL – 800.226.3545
• Water Utility Provider: JEA – 904.665.6000
• Gas Utility Provider: TECO – 904.739.1211
• Cable & Internet Utility:  AT&T and Xfinity are available in Del Webb Nocatee
• ClickPay Online Payment Processor | HOA Maintenance Fee
  • 888.354.0135 – option #1
  • Payments made over the phone may incur a third-party processing or credit card fee.
• Assessment Maintenance Fee Payments (USPS)
  • Del Webb Nocatee | PO Box 30348 | Tampa, FL 33630-3348
  • Make sure to include account number on your check.
• Pulte Warranty Department:
  • Email:  [email protected]
  • 866.744.8753 (after-hours emergencies only)
• DWN Gatehouse is controlled access, not security controlled.  PH:  904.342.2954
  • Gates attendant hours:
    • Mondays-Fridays are manned from 6:00 am to 10:00 pm
    • Saturdays are manned from 6:00 am to 6:00 pm
    • Sundays are manned from 8:00 am to 4:00 pm
  • Gatehouse hours:
    • Monday - Friday from 7:00 am to 11:00 pm
    • Saturday/Sunday from 8:00 am to 8:00 pm
• AED Machines are located: 
  • Courts
  • Fitness Center
  • Ballroom – backroom by stage entrance
  • Ballroom/Café Hallway
  • Pool Pavilion
• *Connect Resident Portal:  https://delwebbnocateehoa.connectresident.com
• *First time users must register.
• *HOA Lifestyle Website:  www.dwnocatee.com